Southern Cross Community Health Care

Dear Lauren,

Thank you to you and your team for the event we held last Wednesday 26th July at the Worrigee Ex-Servicemen’s Club.

I personally have 15 years’ experience in hospitatlity and have over 10 years’ expereince in organising and managing events across a range of industries and I was so impressed by the level of service you and your team provided.

The day I came to view the room I was greeted warmly by you and you openly shared your knowledge and experience of the rooms and services provided. I was extremely impressed in your efficiency to send me thr information I requested at the time of viewing of the room. Following on from the initial meeting with you I found that you were always available to help with my requestes and promptly responded to any emails I sent.

On the day of the function, every staff member we met or encountered greeted us with a warm smile and offered assistance. The room was kept clean and tidy at all times and all our catering was delivered exactly at the time we asked for it which was extremely important for us as we were running to a tight schedule.

I have not received such exceptional service within the Nowra, Jervis Bay and Ulladulla regions since moving tro the area and the service you and your team provided was on par with the service I would receive in Sydney or Melbourne.

So I would like to extend a huge thank you to you and your team for your hard work, welcoming attitudes , enthusiasm and customer service. You and your team really made our event a success and the service we received was by far the best service (from beginning to end) I have encountered within this region.

We look forward to using your services again in the future and working closely with you.